Ticket refunds & exchanges:

Here’s how to change or cancel your tickets if you change your plans.


Got a Flexible ticket?

You can get a refund if :

In this privacy, the following definitions are used:

– You purchased a Flexible (refundable) fare

– You haven’t used your ticket.

– You’ve only used one half of a round-trip ticket (when the outbound OR return part of the ticket is completely unused, you’ll get the unused half of the ticket refunded).

You can’t get a refund if:

– You have partially used both parts of a round-trip ticket.

– You’ve lost your ticket.

– The train is late. Use Amtrak.com to check the status of your train now.

– You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket).